ABOUT YOUR DELIVERY

Subject to availability, we will use all reasonable means to deliver the product(s) you have ordered within the time stated for the delivery service you have selected after your order is accepted by us. Due to the size of some of the products or large quantities ordered we may have to split your order and you might receive multiple parcels. Please note you will only be charged once for delivery.

The confirmation of dispatch email will contain an ‘order tracking number’ and a link to the website of our nominated courier to enable you to track the status of your delivery. We aim to dispatch the goods as soon as practicably possible and in most instances (if the item is in stock) this is within one working day. Any dates we specify for delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay.

DELIVERY OPTIONS

Delivery charges will be displayed on the order page before payment is requested. The time frames shown for delivery are subject to availability and are not guaranteed.

Delivery can be made to the majority of Malaysia addresses excluding P.O. Boxes.

DELIVERY OPTION

PRICE 

DESCRIPTION

Standard (West Malaysia)

RM 10.00
  • Usually delivered within 3-5 working days after the date that the order is placed on the website (when ordered before 10am).
  • Free on orders over RM 300.00.
  • During high season and sale, delivery might take a little longer.
  • Working days are Monday-Friday 8:30am-6:00pm inclusive, excluding Saturday, Sunday and Public Holidays.

Standard (East Malaysia)

RM 35.00
  • Usually delivered within 7-14 working days after the date that the order is placed on the website (when ordered before 10am).
  • Free on orders over RM 600.00.
  • During high season and sale, delivery might take a little longer.
  • Working days are Monday-Friday 8:30am-6:00pm inclusive, excluding Saturday, Sunday and Public Holidays.
WHAT TO EXPECT ON THE DAY OF DELIVERY

The precise timing of a delivery cannot be specified. The carrier will strieve to make deliveries happen between 9am-10pm. Signatures will no longer be mandatory on receipt of delivery. This is to comply with health and safety directives.